Author Archives: Lindsay Hanson

Giving Feedback in a Brain Friendly Way

For most people, the words “I want to give you some feedback” generate a similar response to hearing fast footsteps behind them in a dark alley.  Despite the fact that our intention when giving feedback is positive, there is often an unintended negative side effect of our positive action. Read more →

Lindsay HansonBy Lindsay Hanson

Having a Coaching Conversation with your Business Leader

Business leaders often turn to HR when they have a difficult problem and as HR Practitioners we can sometimes feel that it is our role to solve it.  As the workplace becomes more complex and issues less straightforward, it is very likely that you won’t actually know the answer….so how do you add value here?  Read more →

Lindsay HansonBy Lindsay Hanson

Assessing the Quality of Your Relationships

It doesn’t matter where you work in HR, the quality of relationships that you have with your clients will be vital to your success. Knowing whether a relationship works is the easy part – either it doesn’t and it’s challenging; or it does and it’s effortless. Read more →

Lindsay HansonBy Lindsay Hanson

Remaining in control

Most of our clients seem to be going through change on a number of levels: with their business, at a functional level and in some cases this means personal change. Not surprisingly, they tell us that they are finding this difficult.
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Lindsay HansonBy Lindsay Hanson

I don’t get invited to business meetings

We often hear from HR practitioners that they struggle to get a seat at the Management table; and if they do, are only expected to talk about so called ‘HR issues’. Adding insult to injury, the agenda always places HR issues towards the end of the meeting and so they end up getting rushed or bumped to the next meeting. Read more →

Lindsay HansonBy Lindsay Hanson

My client doesn’t rate me

A client of ours told us about two different meetings. In the first, a Pension Committee, she believed that she was out of her depth and technically lacking. In the second, a Talent Review Meeting, she liked the people and felt she had a valuable contribution to make. Read more →

Lindsay HansonBy Lindsay Hanson

Challenging Your Client without Damaging Your Relationships

Deep down you know the right thing to do for the business is to challenge the Management Team on this issue. Part of you knows that if you ignore this, it will come back to haunt you; whilst another is telling you “they know best. And after all, you are just starting to build your relationship with them and a confrontation now will only hinder things”. Sound familiar? Read more →

Lindsay HansonBy Lindsay Hanson

Understanding Where Your Customer stands on an Issue

You need to get the buy-in of your key business stakeholders to the next design stage of the new performance management process. In your view there are some aspects that make sense for their business and others that might not. Before your present, you need to know where they stand. Read more →

Lindsay HansonBy Lindsay Hanson